Send us a message below, or email us directly at contact@vegasinsideronline.com. One inbox goes to the whole editorial team, so there is no queue to sit in.

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Response times

We read everything and reply to most messages within two working days. Corrections about a live offer are looked at first, usually the same day we receive them.

Corrections and takedowns

If an offer on our table no longer matches the operator’s own promotion page, tell us the brand, the page you were on and what has changed. A screenshot or link to the current terms helps us confirm it faster.

Where we got something wrong, we update the page and, for anything material, note what changed. Operators are welcome to flag inaccuracies too; a commercial relationship does not decide whether we publish a correction.

Operators and partnerships

Send partnership or listing enquiries to the same address with “Partnership” in the subject line. Being listed is an editorial decision. We do not sell ranking positions or star ratings.

What we cannot help with

We are a comparison site, not a casino. We have no access to player accounts, deposits, withdrawals, verification checks or bonus balances. Those questions have to go to the operator’s own support team, and if they are not resolved, to its licensing body.

Privacy of your message

Please do not send passwords, card numbers or identity documents. We keep correspondence only as long as needed to deal with the enquiry, as described in our privacy policy.

Play responsibly

18+ only. Gamble responsibly. Free, confidential support is available from GamCare and the National Gambling Helpline on 0808 8020 133.